We are seeking a motivated individual to join our Identity and Access Management (IAM) team. This position will help safeguard the organization's information by implementing controls, developing standards, and design solutions to ensure we successfully identify, authenticate, and authorize access to critical data and applications. In this role, your skills, experience, and knowledge of IAM technologies and concepts will help the organization balance policy, regulatory and auditing compliance requirements with end user experience through application on-boarding, IAM workflow development, process improvements, and supporting highly available application environments.

The IAM Technical Manager, as a vital part of our Information Security Team, will lead the Identity and Access Management program. They will define the strategy, implement that strategy, and modernize Digital River’s IAM systems and processes. This role oversees systems and tools related to identity lifecycle, identity governance, privileged access management, and overall access management. This individual will also take on responsibilities related to information security, outside of the IAM program. This is a hands-on-keyboard role. The ideal candidate will not only possess strong technical skills and a strategic mindset, but they will also have experience building and leading high-performing teams in dynamic environment.

40% -- Leadership & Engineering

• Guiding, mentoring, and providing training to cultivate a high-performing team, consisting of three full time employee and some contractors
• Define the strategy - design and implement security architectures, processes, and solutions to protect Digital River’s infrastructure and identities
• Enable automation – develop automation focused on identity lifecycle
• Research requirements to determine system feasibility, costs, benefits, or functional capabilities
• Develop, implement, and administer security and identity related policies and procedures
• Remain informed on the most recent advancements in technology and security trends to remain knowledgeable about emerging threats and industry best practices

30% -- System Security Operations

• Triage and support operational issues involving systems and tools
• Execute on periodic entitlement reviews and audit support related to PCI and SOC2 audits across the organization
• Conduct vulnerability assessments on Digital River’s software, architecture and vendors as needed
• Perform various manual tasks related to the provisioning and de-provisioning of user accounts
• Performs system maintenance on all security tools and identifies areas of improvement

30% -- Technical Support

• Consult and collaborate with the business as a subject matter expert on security and IAM
• Assist with PCI and SOC2 related security audits as needed
• Participate and oversee the management of a ticket que and fulfilling support tickets within defined SLAs