WHAT WILL KEEP YOU BUSY:

• Supporting the day-to-day operations of the location, including recruiting and selecting employees that meet the needs of the location and BaxterStorey
• Assessing employee performance, recognising potential, and meeting their training needs as appropriate
• Support to achieving financial targets agreed with the client within the budget and monitoring the work of the location team
• Holding regular team meetings to communicate targets, required standards, company, and client information
• Collaborating and supporting with the location General Manager to prepare budgets, maintain food costs, and maximise commercial opportunities
• Supporting the General Manager in developing and evolving client services at the location, regularly making adjustments and improvements as needed
• Providing prompt and efficient customer service while consistently exceeding expectations
• Monitoring customer feedback and producing an action plan based on the results
• Ensuring all food is presented and served in line within BaxterStorey’s standards, using innovation in the method and style of presentation and food service
• Assisting with recruiting appropriately skilled employees, assessing their performance, meeting their training needs including monitoring any poor performance and taking apparated step to rectify