At Cambridge Healthcare Research [CHR], we partner with the world’s largest biopharmaceutical companies, supporting their commercial and strategic decision-making. We employ rigorous primary and secondary research to ensure we provide our clients robust market analysis and actionable recommendations. We strive for excellence in everything we do, through accountability, passion, and dependability.

The company has grown significantly in the last several years and now operates with 150 people across two sites [London and Cambridge]. As we move from startup to scale-up, we are now implementing an exciting people strategy that aims to build on our success through attracting, recruiting, developing, rewarding and retaining the best talent, all within an inclusive environment that enables our team to have an impact beyond work.

We are now looking for a Marketing and Communications Manager to join our team and be part of our ambition, to continue to deliver the excellence our clients deserve.

The Opportunity

You will be managing various projects, including marketing automation, website rebuilds and supporting marketing of new product launches. You will also be responsible for lead generation and content distribution across various platforms.  

You will ideally be comfortable multi-tasking, tracking and managing projects, as well as being good at prioritizing under minimum supervision.  

To succeed in the role, you must also be tech-savvy, detail-oriented, and an effective communicator. We’re looking for someone who is creative, willing to learn new things, has excellent organisational and communication skills, and is passionate about the healthcare and life sciences industries. 

Requirements

What You Will Bring To CHR

• Bachelor’s degree in Business, Marketing, Communications, or a related field 
• Project management experience or strong experience in a coordination role 
• A minimum of two years of experience in Marketing and/or Advertising 
• Proficiency in Microsoft Office suite (Word, PowerPoint, Excel, Outlook) 
• Experience with social media marketing on platforms like Facebook, Instagram, Twitter, YouTube and so on. 
• Knowledge of CMS, such as WordPress 
• Familiarity with analytics tools, such as Google Analytics 
• Knowledge of SEO and keyword research 
• Strong copywriting, editing, and proofreading skills 
• Knowledge of Adobe Photoshop/Canva is a plus 

What You Will be Doing

• Supporting senior management by conducting market research, monitoring industry trends and customer behaviours, helping identify target audiences 
• Assisting with coordination and implementation of marketing strategies and campaigns, including creating engaging content that will attract the right audience
• Contributing to social media and content calendars, by managing the production of interesting and shareable content, such as blog articles, social media posts, videos, infographics and so on. 
• Ensuring that regular web content updates are performed and checking content for accuracy and consistency.
• Tracking relevant metrics using analytics tools, monitoring KPIs, and reporting to senior management on campaign effectiveness.
• Assisting with email marketing, PPC, and social media campaigns. 
• Staying up-to-date with social media and marketing trends and best practices. 
• Being the point of contact for the internal Business Units and managing the Brands internally and externally. 
• Carrying out vendor Management, ie liaising with Graphic Designers.  
• Overseeing budget tracking. 

Who We Are

At CHR, we pride ourselves on a culture that nurtures the talented and the curious, helping the inquisitive and the ambitious to develop skills which enable them to grow as people, within a dynamic team environment.  Our core values enable us to embed considered and curious teams at the heart of any client challenge:

Holistic perspective: Whether it’s looking at a situation with fresh eyes, listening to unheard voices, or leaving no stone unturned, we pride ourselves on bringing a critical and well-rounded perspective that helps colleagues and clients alike reach the next level.

Passionate about progress: We’re passionate about making progress in healthcare. We invest our enthusiasm in everything from exploration to outcome so that we can use our spark to ignite others and amplify our own impact.

Applied curiosity: As serial learners, there’s nothing we enjoy more than to ask questions and uncover opportunities. Seeing every challenge as a chance to improve our understanding, we’re happiest when applying our curiosity.

Collegiate camaraderie: We pride ourselves on our ability to make strong connections. Whether we’re inspiring each other internally, or becoming an extension of our client’s expertise, we know that collaboration is the key to success.

CHR for Society: We believe that a great business is not just about revenues and profits. It’s also about using our expertise and resources to have a positive impact on society and the environment. At CHR we are fully committed to driving positive change in the world – we want our employees to not only build fantastic careers, but also to know they have the ability to positively impact society along the way.

Benefits

Compensation & Benefits CHR has offices in Shoreditch, London and the Cambridge Science Park and provides the opportunity to work within our hybrid working model. Due to the customer-facing nature of this role, we anticipate 2-3 days per week on-site in our London office. We offer a flexible and supportive atmosphere as well as a competitive salary and benefits package that includes:

• Base salary £40,000 - £45,000 per annum, depending on prior experience
• Annual bonus
• Private Healthcare and Life Assurance
• Contributory Pension Scheme
• Cycle to work scheme
• Personal fitness allowance
• A collaborative and stimulating leadership environment
• An opportunity to make and influence decisions that will drive CHR forward

Equity, Diversity and Inclusion We are an Equal Opportunity Employer and make all employment decisions without regard to age, national origin, race, ethnicity, religion, creed, gender, sexual orientation, disability, veteran status, or any other characteristic protected by law.

Hiring Process

For more info on a career with us, please visit our website; (url removed) or reach out to our Talent Acquisition Manager directly at; (url removed)

If you think we are the right company for you, then please apply today, we would love to hear from you!