Key Responsibilities of a Receptionist/Office Support

• First point of contact for the office both on the phone and in person and general administration duties
• Supporting all departments with ad-hoc admin
• Answering phones and handling queries
• Responsible for the daily post, dealing with franking on a daily basis & managing the franking machine.
• Assisting with the day to day running of the office, including maning the front door, buying and organising supplies for the office on a daily/weekly basis
• General office housekeeping and replenishing office stock and stationery
• Organising the confidential shredding waste collection
• Liaising with contractors and signing out keys
• Managing the invoices email account for the management departments alongside another administrator
• Undertaking the dead filing for Accounts & Management Departments, managing the shredding of this on a yearly basis & organising the dead filing area.
• Filling and emptying the dishwasher on a daily basis.
• Updating key logs for Management & Commercial Departments
• Obtaining office meter readings & providing to the Management Department
• Preparing beverages and setting up the meeting room for external clients
• Managing petty cash and managing the birthday card purchasing for the Weybridge office
• Helping organise company socials.
• Managing & organising first aid courses for staff and being one of the company First aiders
• Undertaking the weekly and monthly fire alarm testing
• Managing phone extension list for the company
• Managing Weybridge office appliances (water cooler/phones/printer/franking machine)
• Managing office voicemail messages for out of hours contractors
• Checking the pox box daily, managing deliveries and undertaking an audit
• Checking each day people off sick or on annual leave and advising the Weybridge office.

Key Competencies of a Receptionist/Office Support

The ideal candidate will have excellent front of house and reception skills

Customer service centric attitude

Strong communication skills both verbal and written

Good interpersonal skills and can develop relationships

Shows a high level of professionalism

Knowledge of social media posting & marketing would be useful

Good attention to detail

Able to work independently and within a team is key

Can do, helpful attitude is critical

Previous role dealing with customers / customer service (ideal)

IT literate (essential)

Due to the large volume of applications we receive for each position we will only be able to respond to applications received with the relevant skills.  Should you not hear from us within a week, unfortunately on this occasion your application has been unsuccessful.

March Recruitment is an equal opportunities employer and complies with all relevant UK legislation. Please note that by applying for this vacancy you accept March Recruitment’s Privacy Policy and GDPR Policy which can be found on our website and therefore give us consent to contact you.

Consultant: Donna Jackson