Aftersales Coordinator - Windows & Doors

Job Title: Aftersales Coordinator - Windows & Doors

Industry Sector: Double Glazing, Triple Glazing, Fenestration, Windows, Doors, Conservatories,  Window Trade, Window & Door Retail Installers, Commercial Installers, Trade Counters, Builders Merchants, Fabrication, Finished frames, uPVC, Aluminium, Timber, Alu-Clad, Bi-fold Doors, Patio Doors, French, Single Doors, Commercial Doors, casement Windows, Sash Windows, Customer Service Manager, Customer Service, Order Processor, Aftersales Coordinator, Aftersales

Location: Corby

Remuneration: £25,000 - £28,000

Benefits: Comprehensive Benefits Package

The role of the Aftersales Coordinator - Windows & Doors will involve:

• Aftersales Coordinator role dealing a high end range of uPVC, aluminium, timber and alu-clad windows and doors direct to trade customers
• You’ll be the first point of contact for all customer enquiries after the sales process
• Provide aftercare support for customers, fielding any enquiries in respect of product issues, technical support and anything else
• Ensure an exceptional standard of customer service at all times
• Resolving all customer queries and complaints in a timely, professional manner
• Liaise internally with: area sales managers, transport, factory etc.

The ideal applicant will be Aftersales Coordinator - Windows & Doors with:

• Must have customer service/aftersales experience
• Experience within the fenestration or manufacturing sectors highly beneficial as there may be a need to provide technical support
• Confident with dealing with customer complaints
• Possess commercial acumen, focusing on customer needs and outcomes.
• Exceptional customer service and relationship building skills
• Excellent communication skills, both written and verbal
• Highly organised, resilient, confident and personable
• Ability to work efficiently as part of a team

Mitchell Maguire is a specialist Construction Sales Recruitment Consultancy, dealing exclusively with Construction Sales Jobs, Construction sales vacancies and Specification sales positions within: Double Glazing, Triple Glazing, Fenestration, Windows, Doors, Conservatories,  Window Trade, Window & Door Retail Installers, Commercial Installers, Trade Counters, Builders Merchants, Fabrication, Finished frames, uPVC, Aluminium, Timber, Alu-Clad, Bi-fold Doors, Patio Doors, French, Single Doors, Commercial Doors, casement Windows, Sash Windows, Customer Service Manager, Customer Service, Order Processor, Aftersales Coordinator, Aftersales