E Commerce Account Manager / London / £50k to £60k per annum

As E Commerce Account Manager, working with our client, a global pharmaceutical company specialising in dermatology, you will be the go-to expert for understanding specific customer needs. Your primary focus will be on delivering winning commercial propositions and ensuring meticulous financial control through joint business planning. You'll be a professional in selling and negotiating, overseeing excellent execution to drive long-term profitable growth.

Key Responsibilities:

• Implement and execute eCommerce global vision and strategy, optimising content, assortment, ratings & reviews, search, and targeted selling for both pure-play and bricks-and-clicks customers.
• Develop bottom-up customer account plans aligned with business objectives and customer strategies.
• Be accountable for achieving net sales and gross to net % targets, managing other lines in the P&L proactively.
• Define account-specific strategies, plans, and tactics to drive category growth based on consumer, shopper, and customer requirements.
• Ensure alignment across key growth opportunities and account plans.
• Execute promotional guidelines by category and channel, evaluating ROI of trade investments and adjusting plans as needed.
• Craft customer-focused commercial propositions that support annual brand plans.
• Collaborate with the digital marketing team to execute and communicate digital marketing strategies within key e-commerce accounts.
• Utilise strong sales skills to build and maintain relationships.

Key Skills/Experience Required:

• 3+ years of commercial experience in e-commerce sales, particularly with Amazon and pure-play accounts.
• Demonstrated success in delivering key e-commerce commercial KPIs.
• Understanding of key business functions such as commercial, finance, technical, and supply chain.
• Knowledge of the UK customer/FMCG market.
• Strong data analysis, organising, and prioritisation skills.
• Degree-level education.
• Strong proficiency in Microsoft Office Suite.

Personal Attributes:

• Demonstrates resilience and entrepreneurship in managing accounts.
• A self-starter who can work autonomously while also bringing the team along.
• Focuses on delivering for both the customer and the company, fostering collaborative relationships internally and externally.

This is a 3 to 6 month temporary contract with the potential to become permanent. Hybrid working, 4 days remote and 1 day a week in the London office.

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As an Equal Opportunities employer we welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.