Service Charge Officer

Islington



I am recruiting for a local authority who is looking for someone calculate and invoice annual service charges (including building insurance and ground rent), shared ownership rent and other leasehold recharges across a residential and commercial portfolio.


Key responsibilities

Calculate, invoice and certify service charges and all other charges due under leases/transfer documents. Maximise income by ensuring that charges are levied in accordance with contractual and statutory requirements and by scrutinising Housing Revenue Account expenditure to identify all rechargeable costs.

Provide service charge breakdowns that are sufficiently detailed, well presented and easily accessible to staff and customers. Also facilitate s22 Landlord and Tenant Act 1985 requests for leaseholders to inspect the accounts, receipts and other supporting documents which relate to their service charges.

Undertake section 20 consultation for both major works and qualifying long term agreements, ensuring that council procedures are followed and statutory requirements are met, including calculating estimated charges and responding to leaseholders' formal s20 observations.

Maintain accurate service charge accounts on the council's housing management system including creating and closing accounts, maintaining admin units and service usages (for the coding of service charges), processing charge adjustments and managing suspense accounts.

Maintain records of invoicing activity and s20 consultation, including digital archive files and databases.

Provide service charge estimates for Right to Buy and new build sales; full and final settlement figures for buy backs and freehold enfranchisement cases; and information on planned/uninvoiced major works for inclusion in sell-on packs.