We are currently looking for a Junior Hire Controller to join our clients busy depot in the North East. As a Hire Controller you will be the first point of contact and will support the Depot Manager in all aspects. Communicating with customers and internal engineers to ensure a smooth hire process. The role will be office based and comes with the following package:

• 25 days holiday + 8 bank holidays
• Salary Circa 25k

Responsibilities

• Provide all customers with the same excellent levels of customer service throughout the hire process
• Dealing with customer enquiries and requests via phone and email
• Processing customer orders using rental software package
• Organising logistics for deliveries, collections and servicing
• Processing paperwork associated with hire contracts and the servicing of equipment
• Work closely with the depot foreman and team of engineers to ensure all customer requests and orders are delivered to a high standard

Desired skills and experience

• Has the ability to prioritise a variety of matters, as and when they arise, and deal with them in a professional and timely manner
• Can demonstrate high levels of both oral and written communication
• Skills to forge strong internal and external relationships, across all levels of business.
• Has the capacity to work autonomously and to prioritise their workload to meet strict deadlines
• Able to thrive when both working as part of a team or invidiually
• Proficient with all Microsoft packages (Word, Excel, Outlook etc)

Sound like you? If so, we would love to see your CV. CV not up to date? Don't worry, apply below and send us what you have and we can go from there.