Retail Store Manager

Hull

£29,000 - £31,000 (Dependent on Experience)

Any 5 out of 7 days (Shift Rota), Hours between 09:00 – 19:30

PERMANENT OPPORTUNITY

The Company:

Our client is national retailer who offer their customers an irresistible shopping experience, combined with amazing value, they now have a fantastic opportunity for a Retail Store Manager to join their growing team on a permanent basis.

This is a fantastic opportunity for someone to join a growing business, contributing towards the continued growth and success of the business.

Benefits:

• IMMEDIATE STARTS AVAILABLE
• 28 days holiday (inc bank holidays)
• Staff Discounts
• Permanent opportunity
• Internal Training and Development

Job Role:

Reporting into the Area Manager, the main duties and responsibilities of the Retail Store Manager is to manage and oversee the day-to-day store operations, ensuring the smooth operating of the facility.

• Recruitment, training, and development of all colleagues.
• Take accountability for shrinkage.
• Administration of Maxtime, responding to emails & other basic admin.
• Publishing Rota’s two weeks in advance & authorising holidays within adequate time.
• Ensuring you and others adhere to health and safety policies and procedures.
• Ensuring the store is H&S compliant.
• Take responsibility for reporting and chasing up any IT, H&S or maintenance issues.
• Ensuring the front and back of house is clean and tidy at all times.
• Cash and banking – completing in a timely manner whilst adhering to policies and procedures.
• Create a positive working environment for colleagues.
• Create a positive experience for all customers.
• Supporting and managing sales assistants to assist customers efficiently and politely.
• Assisting and managing sales assistants to ensure they are productive in the warehouse whilst maintaining cleanliness.
• Handling feedback, queries, and complaints from customers in a timely and professional manner.
• Policing visual merchandising and replenishment standards.
• Adhering to, and ensuring others adhere to loss prevention policies and procedures.
• Developing Assistant Managers and Supervisors and supporting their growth within the business.
• Communicating effectively with Area Manager and other areas of the business to ensure the smooth operation of your store and prevent potential issues.

Technical Knowledge / Qualifications:

• Previous experience working within a similar role / environment is essential.
• Previous management or supervisory experience is essential for the role.
• Must be able to work to strict deadline.
• Must be a strong communicator who can build relationships at all levels.
• Work both individually and as part of a team.
• Excellent customer service skills and the ability to maintain a customer focused environment.
• Leadership skills to motivate colleagues to deliver the best results possible.

If you have not heard from us within 48 hours, then please assume you have been unsuccessful on this occasion.

This role is being advertised by Kenect Professional, which is a trading name of Kenect Recruitment Ltd, who are acting as an Employment Agency regarding this vacancy.