3rd line / Software & Application Support
Posted 17/05/2024 by Shift F5 Limited
3rd line / Software & Application Support - Leeds
Supporting Users / Systems / Software Support / IT Helpdesk / Service Desk
This leading Leeds-based software company is seeking a motivated and eager 3rd Line Application Support Analyst to join their growing team.
You'll play a vital role in supporting clients and ensuring smooth application operation - acting as a point of escalation for the helpdesk and invesigating technical issues on the platform.
Here's what you'll be doing:
- Troubleshoot and diagnose application issues with a keen eye for detail.
- Work alongside developers to resolve client problems efficiently.
- Track and document application issues for future reference and improvement.
We're looking for someone who:
- Enjoys learning and thrives in a fast-paced environment.
- Possesses excellent communication skills to collaborate effectively.
- Has a strong interest in IT and desires a career in technology.
- Has experience supporting a business application (bonus points for software company experience).
- SQL querying skills and experience working with data
- 3rd Line Support experinece, supporting a business application
Get in touch with Simon on (phone number removed).
3rd line / Software & Application Support - Leeds
For more information about Shift F5 and the opportunities we have to offer follow us on Twitter @F5_Jobs
Shift F5 Ltd is acting as an Employment Agency in relation to this vacancy.
- Type:
- Permanent
- Contract Length:
- N/A
- Contact Name:
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- Telephone:
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- Job Reference:
- SL 151189_1715954127
- Job ID:
- 221676369
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