Optical Assistant

40 million people wear spectacles in the UK alone, but the optical industry hasn’t changed in more than three centuries. Products are tired, standards are poor, and glasses wearers have got used to sub-standard experiences. The reason we exist, our core purpose is to change the spectacles industry for the better and make spectacles great again.

The most important characteristic for anyone joining us is an alignment to our core values. You will be the type of person that always looks to improve things by finding a way that is simpler or simply better (Pioneer). You will be someone that takes pride in their work, always doing it properly even when you’re exhausted (Proud). And you will do all of this without ego, staying humble, accessible and empathetic (For All).

Equally important is building an equal and diverse workforce with the goal of building an inclusive culture with opportunities for all.

The role

• Supporting the team in leading by example to deliver exceptional customer experience
• Ensure the seamless running of the store by working closely with our HQ departments
• Manage dispensing activities and be pivotal in your team's optical learning and progression
• Clearly communicate daily focuses to the team underpinned by our brand values
• To comfortably explain eye health, eyewear and prescription terminology to patients
• Exceptional product knowledge, explaining features and benefits of lenses and Cubitts frames
• Ensure company procedures are followed to protect inventory and assets
• Act as an ambassador for Cubitts, helping to educate and excite others about our mission

Requirements

Who you are:

• Aligned to and inspired by our Company Brand Values and a genuine passion for spectacles, their design and history
• 1-2 years optical and team leading experience
• You’re looking for a career in an exciting company where you can make a positive impact
• You show great initiative, positivity, and patience
• An excellent communicator, both written and verbal
• You thrive in a busy environment, enjoy responsibility and take pride in what you do
• You’re highly organised, possessing meticulous attention to detail and a keen interest in aesthetics

Benefits

Some nice things you’ll get

• Complimentary spectacles
• Bespoke holiday allowance
• Personalised training and development with exclusive access to the YCN platform
• Yoga classes and lots of company socials
• Mental Health Partnership with Thrive: Mental Wellbeing
• Unlimited You Can Now Business Skills Training
• Qualified financial expert Bippit

Contract: Full Time 40 hours, Monday - Sunday.

Salary: £25,855 per year