Job Title: Admin Assistant

Duration: 3 months, extensions likely

Location: Plymouth/Hybrid (first month fully office based, 2 days per week in the office after)

Salary: £15.00 per hour PAYE

Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.

Are you an organised and detail-oriented individual with a passion for administrative tasks? Do you thrive in a fast-paced environment? Our client in the utilities industry is seeking a motivated Admin Assistant to join their team on a fixed-term contract. This is an excellent opportunity to contribute to a dynamic organisation and gain valuable experience in the utilities sector.

As an Admin Assistant, you will play a crucial role in supporting the day-to-day operations of our client's team. Your responsibilities will include:

• Monitoring Jira on a regular basis, identifying high priority issues and ensuring tickets are appropriately addressed by the relevant teams.
• Managing phone calls and providing excellent customer service to internal and external stakeholders.
• Assisting with various administrative tasks within different departments, such as further details checks, system access, archiving authorisations, and closing off timesheets.
• Collaborating with Connections Strategy and other teams to resolve tickets related to estimating and charging.
• Liaising with e5 Support for approval limits and fieldwork errors.
• Updating the status of work instructions and ensuring timely completion.

To succeed in this role, you should have exceptional organisational skills, strong attention to detail, and the ability to multi-task effectively. Excellent communication skills, both verbal and written, are also essential.

Requirements:

• Previous experience in an administrative role.
• Excellent customer service skills.
• Proficiency in using Jira or similar ticketing systems.
• Proficiency in using Share Point.
• Previous data entry experience.
• Strong computer skills, including proficiency in Microsoft Office Suite.
• Excellent organisational and time management skills.
• Ability to work well under pressure and meet deadlines.
• Strong interpersonal skills and the ability to work effectively with colleagues at all levels.

If you are ready for a challenging and rewarding opportunity as an Admin Assistant in the utilities industry, apply now! Join our client's team and make a valuable contribution to their organisation's success.

How to Apply:

To apply for this opportunity, please apply with an up-to-date CV. Candidates should ideally demonstrate evidence of the above responsibilities in their CV to be considered.

Please note that if you haven't heard from us within 48 hours, your application may not have been successful on this occasion. However, we may keep your details on file for future vacancies and contact you accordingly.

Pontoon is an equal opportunities employer and an employment consultancy.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://(url removed)/candidate-privacy