Service Coordinator
Easy Apply
Service Coordinator
Sheffield
3 month contract with potentail to become permanent
08:30 - 17:00 Monday to Friday (40 hours)
£15.75ph PAYE
We are seeking a Service Operations Coordinator to support a technical service team within a manufacturing facilty. The successful candidate will play an important role in coordinating service activities, supporting field engineers, and ensuring a high level of customer service.
Key Responsibilities:
- Respond to incoming customer requests and enquiries in a professional and timely manner.
- Coordinate and schedule maintenance visits, reactive callouts, follow-up appointments, commissioning tasks, and additional service work.
- Plan and organise engineer schedules to ensure efficient use of resources.
- Maintain accurate service records, including updating job information within internal systems.
- Coordinate the availability of spare parts and equipment required for scheduled service work and repairs.
- Support engineers with operational requirements and coordination tasks.
Required Skills & Experience:
- Strong customer service orientation.
- Good IT literacy and experience with business systems.
- Strong organisational and time-management skills.
- Excellent written and verbal communication skills.
- Strong command of written and spoken English.
If this role is of interest to you, please apply now.
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