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Client Relationship Manager - Financial Planning

London
£35,000 - £40,000 per annum
Permanent
Ellis James Partners Ltd
Client Relationship Manager
 
Financial Planning
London | Hybrid Working
Up to £40,000
 
An established Financial Planning firm in London is looking to appoint a Client Relationship Manager to take ownership of ongoing client servicing and relationship management within a high-quality private client environment.
 
This is a client-focused role at the centre of the advice process, ensuring clients receive a consistently high standard of communication, service, and ongoing support. You will work closely with Financial Advisers and act as a key point of contact for a portfolio of private clients.
 
The role suits someone who enjoys building long-term relationships, takes pride in delivering excellent service, and is confident working in a structured financial planning environment where accuracy and professionalism matter.
 
The Role
  • Act as a key point of contact for private clients
  • Manage ongoing servicing, reviews, and client communications
  • Prepare meeting packs, valuations, and supporting documentation
  • Support Financial Advisers with client review meetings and follow-up activity
  • Ensure accurate and compliant records are maintained using CRM systems
  • Handle client queries promptly and professionally
 
What You'll Bring
  • Experience in financial services, wealth management, or a financial planning environment
  • Strong client service and relationship management skills
  • High attention to detail and strong organisation
  • Confident communicator with a professional manner
  • Comfortable working with CRM systems (Salesforce advantageous)
 
The Opportunity
This is a stable, well-supported environment where client relationships are built for the long term. You'll be joining a collaborative team focused on delivering a consistently high-quality client experience, with scope to develop within the business over time.
Experience within a structured financial planning environment would be advantageous, but is not essential.
 
Package
  • Competitive salary
  • Hybrid working (London + home)
  • Supportive team environment
  • Ongoing training and development

Job Type: Permanent

Contact name: Login or Register to view

Job ID: 225134143

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